Invoices matched and chased without a spreadsheet
Juniper is a nine-person interior design studio. Every project creates a pile of supplier invoices, so they switched on the paperwork an ops agent that files, matches and chases.
Juniper Studio
Design studio
Ops agent
Live since February 2025
The problem
Priya spent two days at the end of each month matching supplier invoices to projects in a spreadsheet.
Inbox
Before the agent
Mill Oats
INV-2051 · $1,240
Paper Co.
INV-2052 · $380
Fresh Farm
INV-2053 · $200 over
Needs a person
Lumen Lights
Receipt photo, no PO
Oak & Iron
INV-2055 · $4,800
Needs a person
Studio Supply
Statement for October
Tile House
INV-2057 · $960
+ dozens more like these
Receipts everywhere
Invoices arrived by email, post and photo, and none of them matched the project codes.
Month end took two days
Matching, chasing and filing ate Priya's last week of every month.
Late payments slipped
Nobody noticed an unpaid client invoice until it was 60 days late.
How it runs
One ops agent with Juniper's project codes and limits. Here's how it handles a new invoice.
Before and after
Three parts of the week, side by side: how they ran before the agent, and how they run now.
In the owner’s words
What the owner told us a few months in, with the two numbers that changed most.
Priya Nair
Studio manager, Juniper Studio
“Month end used to take me two days. Now the ops agent has it matched before I ask, and it only bothers me about the ones that look wrong.”
1,300
documents filed a month
2 days
back every month
Next story
Another small team, another week that got lighter.
Northwind Bikes
· Three agents
Repairs booked, parts ordered, customers updated
All three agents share one inbox: booking repairs, ordering parts and texting customers when bikes are ready.